Contact us

Current order fulfilment times – 10 November 2021

Contacting us by post
We are able to receive and process post. Since many staff members continue to work from home, there might be a slight delay in responding to you.

Contacting us by phone
Please call us on 01865 319700 Monday to Friday. Our phone lines are open from 9:30am until 5:00pm.

Contacting us by email
If you have a query please email

Further information

Keep up to date with BRF by singing up to our emails. Follow the link below to choose exactly what you’d like to hear about. We’ll also send you the occasional email about our work and fundraising. You can unsubscribe at any time.
Sign up

You can also contact BRF using the form below
All information that you give us will be handled in keeping with our privacy policy.

To make a formal complaint, please complete our complaints form.