Contact us

Coronavirus pandemic update
We continue to follow the government guidelines and the majority of our team are still working from home. We aim to provide as normal as service as possible to our customers and supporters. However, some adjustments have had to be made to ensure the welfare and safety of our staff. Thank you for your understanding.

Contacting us by post
We are able to receive and process post. Since many staff members continue to work from home, there might be a slight delay in responding to you.

Contacting us by phone
We are able to take a limited number of calls on on 01865 319700 on weekdays during the hours given below. We appreciate your patience if you don’t get through to us first time.
9.00 am -1.00 pm
2.00 pm - 4.30 pm

We are performing some essential IT maintenance this weekend (1 & 2 August) that will cause some disruption to our phone answering service. You can still place orders online at or email us at

Contacting us by email
If you have a query please email

Further information
Read more about our response to the crisis in our 25 March 2020 enews.
Sign up for our regular enews.
Sign up for our weekly prayer email.

You can also contact BRF using the form below
All information that you give us will be handled in keeping with our privacy policy.