We aim to process all orders within three working days from when the order is received. For more information about delivery times, see our Terms. You should receive confirmation by email that your order has been received. The delivery time depends on the type of order, as follows:
Please note that delivery times for overseas customers vary greatly depending on destination. For more information, please contact us.
If your order contains titles which are not yet published, those titles will be despatched when published (publishing dates are available on our website or via customer services). If the order contains both published and not yet published titles, the available titles will be despatched on receipt of the order while the remainder will follow later.
We despatch Bible reading notes to subscription customers in good time to ensure the timely arrival of the next issue.
If you purchased a PDF, MP3 or other downloadable resource, you should have received an opportunity to download your purchase following payment being authorised. There is likewise a link to download the file in the confirmation email. If for any reason this has not been successful, please contact us, quoting your online order number.
Quiet Days and Events
After having booked, you will receive a confirmation letter from the Events administrator to confirm your place on the day.